What Others are Saying
I am speechless over what a fantastic job the crew did today on the handrails and resetting the pavers near the steps of my pool. If you have the before picture and you want me to send you an “after” picture, you could and should post it on your website! They were such perfectionists and took such great pride in their work. The result shows and they left the pool area and the work area where they were cutting the pavers spotless. I can’t rave enough about them and the work they did. Please thank them for me (although I already did tell them how thrilled I was with the work even before they finished.)
I just wanted to thank you and your staff for the excellent service on my parent’s indoor pool. Your company was very knowledgeable, courteous, neat, and took the time to make sure everything was done properly each time you serviced the pool. I always knew that when you left, everything was going to be running well and the area around the pool was neat and clean as well. Also, much appreciation for putting us into the schedule at last minute’s notice when needed. Your staff all works well together to make sure the customer is happy! Much appreciation for all your help through the years!
I would recommend your service to anyone who is looking for a professional and experienced company that is easy to work with and who you can trust to do the right thing. You can definitely use me as a reference any time if you need to.
Now that the pool season is over, I just wanted to drop you a note to tell you how pleased we were with our service this year. We have been a client of Chaikin and Ultimate Pool since we moved to Long Island 12 years ago. During that time we have been greatly satisfied with the service we have received. What impresses me the most is the professionalism of the staff and service technicians, both in terms of accessibility and reliability. I am always confident that when I call for assistance or to set up and appointment it will be handled efficiently and the work completed when requested. That kind of customer service is invaluable and greatly appreciated.
The pool equipment room at East Rutherford looks fantastic! The layout of piping and equipment, piping ID colors, accessibility for operation and maintenance, general overall appearance, etc. should make it easy and pleasant for an operator to take care of it all.
At the risk of sounding corny, it’s a pleasure and privilege for me to be associated on projects with a builder who not only knows what they’re doing, but also does it very well!
Equinox 360 Development, Pump Room
Equinox 360 – New Jersey
We wish to express our sincere thanks and appreciation for your firm’s efforts relating to repairs at the pools located at the above captioned site.
On numerous occasions, your firm has provided the labor, materials. and expertise to remedy pressing matters at the site. with very little or no notice, with perfect results. Recently, you were given two days’ notice to correct a punch list and executed all items before the, brief deadline provided.
I wanted to let you folks know how pleased I am with the service I received today. I had a chlorinator problem and Rudy sent a technician out to repair it today. The pool is up and running again! Thanks for the great service.
Sending a BIG THANK YOU!!! Lou was amazing!!! What a nice and knowledgeable man. We are back up and running properly…
Really appreciate your fast attention to our request, have a great day!
Your company has been extremely professional all the way through. I appreciate it very much.
Ultimate Pool Care is a very reliable pool service. I have used many pool companies before Ultimate. Ultimate is the only company that could resolve problems that I was having with my pool. They are a caring,flexible, responsible service. They always have gone out of their way, to make sure that we could enjoy our pool. They are more than happy to change a scheduled cleaning, for another day if you are having a party, or company. I highly recommend using them for repairs, and cleaning.
I have been a customer of Ultimate Pool Care for several years and have to say their service programs and work ethic are top notch. Everyone from front office staff to service employees are courteous, knowledgeable and reliable… Even after selling my home, I can guarantee I will recommend Ultimate to any consumers in need of the “ultimate” in pool care. Thank you all for 30+ years…
The survey has been completed. All 10’s in my book – you saved my summer. By the way put 300 gallons of propane in tank, used Bay Propane, and the heater started right back up.
Your guys where fabulous to work with and very qualified! Very happy with the service received in fixing the wall fitting.
Thank you for sending the guys over so quickly on Friday. I was thrilled, as always, with the service from your organization.
Dear Dawn & Company,
I would just like to take this opportunity to thank you all for the splendid service you have provided for me and my family over the past 50 (yes, 50 when you put it all together) years. I will certainly recommend your services to the new owners.
I just wanted to tell you guys thank you again for such a wonderful job on our pools/spa. We are extremely happy with the work you all have done and the timeframe it was completed in.
I wanted to let you know this year your staff has done a really great job!
Frank was just here to do the weekly maintenance. He is so great. The pool has never looked better. And he recognizes the little problems before they become big problems. Please tell his boss he has a terrific man there!
I just wanted to acknowledge the conscientious and professional service that I have received from Frank. It is obvious that he is knowledgeable and takes pride in his work and as a result is an excellent representative of Ultimate.